Privacy Policy
Last updated: September 2025
1. Information We Collect
At Humble Hands Cleaning Co., we collect information you provide directly to us, such as when you:
- Request an estimate through our website
- Schedule cleaning services
- Contact us via phone or email
- Subscribe to our newsletter or updates
This information may include your name, email address, phone number, home or business address, service preferences, and any special instructions or requests.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our cleaning services
- Schedule appointments and communicate about your service
- Process payments and manage your account
- Send you service confirmations, updates, and important notices
- Respond to your questions and provide customer support
- Send promotional materials (only with your consent)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or protect our legal rights
- With service providers who help us operate our business (payment processors, scheduling software)
- In the event of a business transfer or sale
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of promotional communications
- Request information about how we use your data
- File a complaint if you believe your privacy rights have been violated
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can control cookie settings through your browser preferences.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: info@humblehandscc.com
Phone: (412) 500-6442